Privacy Policy

When you send an enquiry through our contact form, we collect the details you enter: your name, email address, phone number, the type of service you are interested in and a description of your project.

We also receive anonymous website statistics, such as which pages are visited. These do not identify you.

We use your enquiry details only to respond to you, prepare a quote and deliver any work you engage us for. We do not sell, rent or trade your personal information, and we do not use it for marketing lists.

Your enquiry is delivered to our office inbox by our website host, Cloudflare. Our email provider stores it with our other business email. We only share your information with others when it is needed to carry out work you have asked for, or when the law requires it.

This website does not use advertising or tracking cookies. We use Cloudflare Web Analytics, which counts visits without cookies and without identifying individual visitors. Our contact form may use Cloudflare Turnstile to block spam.

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as required by law.

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by emailing office@neboenergy.com.au or calling 0431 787 620. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.